Operations

Our Operations team’s main priority is supporting you, which is why you’ll be provided a dedicated regional manager who’s available to help in whatever way you need. Because of this, you can expect real relationships to form between you and your support team.

Meet The Team
Brainstorming meeting
Dog looking the camera and smiling

Our Approach

Think of us as your helpful neighbors who will work especially close with any practice or office manager to help them to acclimate and comfortably adjust to any shifts and changes. In fact, our regional team is happy to available to even visit your clinic prior to closing or speak with your associate DVMs if that helps you and your team to feel even more confident about the type of partner we will be for your practice. We’re incredibly responsive and are here for whatever the task that needs solving might be.

VP of Operations and Strategy

Kelly Harbert

Kelly Harbert is the Vice President of Operations and Strategy for Alliance Animal Health.

Kelly has over 25 years of experience working as a multi-unit leader in the retail industry. Prior to joining the Alliance team, Kelly served for 15 years as the Vice President of Stores and Operations for a 400 store retail chain where she lead the field organization and managed all aspects of the field and corporate operations.

Originally from Fairmont, WV. Kelly received a B.S. from West Virginia University. She currently resides in Upper Saddle River, NJ and is the proud dog mom of her 7 year old English Springer Spaniel Fitz-William “Mr. Fitz”.

  • Regional Manager

    Sandra Sabatino

    Sandra is bringing fourteen years of experience in veterinary leadership to her new role with Alliance Animal Health. She started her career at Banfield Pet Hospital as a Hospital Manager and Field Trainer. She then became the Director of Operations for the SPCA where she implemented new programs that improved operations and efficiency of the shelter. Sandra's most recent position was as Hospital Manager with VCA where she oversaw the operations of the hospital as well as ensuring quality of care for pets and exceptional client experience.

    In her free time, Sandra enjoys spending time with her husband Sal, her nine year-old rottweiler Ivan, her twenty year-old cat Izzy, and fifteen year-old cat Minnie. At home, she spends much of her day ensuring that Ivan doesn't succeed in killing the Xyzal owl and the General offering car insurance when he sees them come across the TV.

  • Regional Manager

    Barbara Brower

    Barbara Brower is the regional manager in Nebraska and Kansas for Alliance Animal Health.

    Barbara recently joined our team from the human health side in managing hospital departments, as well as primary care and specialty clinics, for large hospital systems in Florida and Nebraska. Barbara has her BS in Medical Technology, an MS in Management and an MBA.

    Barbara resides in Lincoln, Nebraska with her husband Chuck and Cooper (service dog for Chuck) and Puffer (rescue cat).

  • Director of Field Operations

    Michael Strickler

    Michael comes to us with over 25 years of experience in the Retail and Services industry both in the field and in corporate office operations. He has worked for companies across the retail industry including the Walt Disney Company, The Avenue Brands, Transworld Entertainment and most recently the Jimmy Jazz group. He is joining our operations team as a key player to help us streamline our processes and continue to support the field operations team to better serve the partners and practices.

    Michael’s ability to integrate new ideas and utilize his analytical skills has allowed him to work efficiently and collaboratively with many different partners throughout his career; resulting in developing legacy best practices and partnerships with Marketing, Finance, IT Systems.

  • Regional Director

    Erin Pierce

    Erin Pierce is the Regional Director of the Southeast Region for Alliance Animal Health.

    Erin is a strong operational leader with over 20 years of leadership experience in the veterinary industry, with the last 12 years as a multi-unit leader. Her passion is around people development, knowing that by developing our teams, we are better able to take care of our patients. She believes in leading through servant leadership, relationship building, and collaboration.

    Erin currently resides in Florida with her husband, two daughters, 2 dogs, and 3 cats.

  • Regional Director

    Jessica Currie

    Jessica Currie is the regional director overseeing the South Central regions for Alliance Animal Health.

    Jessica has over 18 years experience in an operations management role with 3 years solely dedicated to Human Resource management. Her passion is to continue to build upon her 8 years multi-unit operations role within the animal healthcare industry with a focus on leading through the servant leadership platform.

    Jessica resides in North West Arkansas with her husband and 3 kids.

  • Regional Director

    Jaime Quinn

    Jaime Quinn is a Director in New York for Alliance Animal Health.

    Jaime is a seasoned healthcare operations manager with over 10 years of experience in the NYC market . Prior to joining Alliance, she was a multi-site manager for the largest physical therapy company in the Northeast. Jaime received a Doctorate in Physical Therapy from Touro College and a Bachelor of Science from Cornell University .

    Jaime resides in Brooklyn and enjoys being active and exploring NYC with her daughter.

  • Regional Director

    Roger Zinn

    He is a dedicated, goal-driven, and compassionate individual with over 20 years of veterinary industry experience. His versatile background consists ofmulti-site management, coaching and development, academia, journalism, public speaking, and animal healthcare.

    He studied Animal Science and Veterinary Technology at Sul Ross State University and is a graduate of Colorado State University’s Veterinary Management Institute earning an Executive Certificate in Veterinary Business Administration. In 2014, he earned his CVPM designation through the Veterinary Hospitals Managers Association.

    His clinical experience is in both primary care and specialty/ER medicine. He joins us most recently from NVA (National Veterinary Associates) where he ran operations for the South Texas Gulf Coast region. He has authored numerus articles regarding various topics that affect the veterinary industry for national magazines such as DVM360 Firstline and VETTED. Roger was also an educator on the side for many years teaching surgery, anesthesia, and radiology as an adjunct professor for Houston Community College’s Veterinary Paramedic Program. He continued his passion in training and development as the regional TECHspertfor Zoetis, formally Pfizer Animal Health, speaking to veterinarians and support staff about feline compliance and the evidence of heartworm disease in cats.

  • Director, Learning and Development

    Michael Spanbauer

    Mike Spanbauer is the Director of Learning and Development for Alliance Animal Health.

    A proven leader with over 16 years experience in Pharmaceutical industry between sales leadership, training and development.

    Mike excels at managing large-scale training projects while simultaneously offering training support and developing comprehensive learning content that fosters a growth mindset. His process-driven approach to project management and instructional design enables him to deliver high-quality learning programs that address specific business goals and reinforce company standards, all while promoting a positive learning culture.

    he is known for his strong track record of building profitable relationships with executives, peers, clients, business partners and employees. Mike is a true believer that the two critical things to the success of an organization are its people and its culture. With a passion for learning and seeing growth in others.

    Mike received his B.A. in Business Administration & Management from D'Youville College. he calls Grand Island Home (a small town outside of Buffalo, NY) with his wife, Kelly, two children Elise Rose and Anthony John. As a family, they enjoy traveling and recently welcomed a new puppy to their family, a cava-poo named Bo.

  • Manager, Learning + Development

    Caitlin Berkley

    Caitlin has over 10 years of experience in the veterinary field. Caitlin has experience leading teams to become a cohesive, highly functioning force. She also helped create a positive culture and work environment with in the veterinary practice by incorporating open-door/collaborative management approach.

    Caitlin took the the time to work the floor every day with the staff and adjusted protocols and schedules to firt the needs of the staff and clientele. Caitlin is very team-oriented person and enjoy building crossfunctional relationships. She also enjoy teaching other the skills she has gained over the last 10 years in veterinary medicine. Prior to hospital management, Caitlin has worked in many other capacities of veterinary medicine such as zoo/aquarium, emergency, and specialty.

    Caitlin received her Bachelors in Zoology and Scuba Diving from Western Illniois University. She also obtained her LVT in 2016, CVBL in 2020 and CCFP in 2022. Caitlin currently resides in Cypress, TX with her husband, son and two dogs.

  • Regional Manager

    Bonnie Johnson

    Bonnie Johnson is a Regional Manager for Alliance Animal Health.

    Bonnie is an experienced multi-unit leader who believes in the power behind leading with empathy and vulnerability. She leads with communication as the primary foundation of success.

    She has been working in leadership roles in the Veterinary field for the past 7 years and has been in operations for over 10 years.

  • Regional Manager

    Cassy Valle

    Cassy Valle is a Regional Manager for Alliance Animal Health.

    Cassy is an effective manager of hospital operations with a proven ability to motivate and direct teams. Growing thriving cultures in each individual hospital. Cassy has 20 years in the veterinary industry and has done every job inside the hospital. She loves multi-unit management and has overseen as many as 15 locations at one time.

    She has helped integrate new acquisitions and helped with the start up of a new build location. Building the practice from construction start up to meeting monthly revenue budgets in 8 months. She previously worked in a privately owned hospital as practice manager. she spent 14 years leading this hospital.

    Outside of work she loves anything outdoors, gardening, hiking, and yoga.

  • Regional Manager

    Christy Kenaga

    Christy Kenaga is the regional Manager in Northwest Arkansas and Oklahoma for Alliance Animal Health.

    Christy is a native of Fayetteville, AR. and attended the University of Arkansas, where she obtained her biology degree. She then went on to earn her Masters in Health Care Administration from Oklahoma State University in Tulsa. She has been in Healthcare Management for 10 years, with 6 of those years being in Regional Management over multiple clinics.

    She resides in Arkansas with her husband, two young daughters, and two dogs. They are avid Arkansas Razorback fans, and enjoy spending time with their friends & family calling those HOGS! "

  • Regional Manager

    Emily Langsdon

    Emily Langsdon is the regional manager in Indiana for Alliance Animal Health.

    Emily is a seasoned Operations Manager with over 15 years of Veterinary Practice Management experience in various roles. Before joining Alliance, Emily served as the Operations Director for Noah’s Animal Hospitals, a practice group with 8 locations including 3 emergency facilities and two referral/specialty centers.

    Emily resides in Indianapolis where she and her husband are constantly entertained by the antics of their three pugs.

  • Regional Manager

    Jamaal Williams

    Jamaal Williams is the regional manager in St Louis and Southern Illinois for Alliance Animal Health.

    Jamaal has over 15 years’ experience in operation management roles with 4 years solely dedicated to Veterinary Care. Before joining Alliance, Jamaal was a multi-unit manager within the animal healthcare industry.

    In his spare time he is an actively volunteering in his community and enjoys cooking for his family. Jamaal recently relocated to St. Louis, MO with his beautiful wife and 2 kids.

  • Regional Manager

    Jasmyne Wright

    Jasmyne Wright is the regional manager in Central Arkansas and Mississippi for Alliance Animal Health.

    Jasmyne has over 10 years of experience in the veterinary industry. She obtained a BA in business & administration from Post University as well as her CVT(Certified Veterinary Technician) status from Penn Foster.

    Jasmyne resides in Arkansas with her husband, four amazing kids, and their bunny named Ice.

  • Regional Manager

    Kelli Colon

    Kelli Colón is the regional manager in Florida for Alliance Animal Health.

    Kelli has 20 years’ experience in an operations management role. Before joining Alliance, Kelli served as the Informatics Project & Regional Manager for one of the largest multi-site pain management practices on the east coast. During her tenure in the industry, Kelli successfully led over 50 locations.

    Kelli has recently relocated to Florida and looks forward to becoming an active member of the community. She resides there with her husband, a retired US Army wounded Veteran.

  • Regional Manager

    Robert Mitelman

    Robert Mitelman is the regional manager in North Georgia for Alliance Animal Health.

    Robert has over 13 years’ experience in healthcare operations management in the dental industry as well as with a large hospital system. Prior to joining Alliance, Robert was a multi-unit regional manager with a dental service organization for 4 years.

    Originally born and raised in Texas, Robert moved to Georgia in 2006 with his wife and 3 daughters.

  • Regional Manager

    Rich Poling

    Rich is a very people-driven person. He has a great passion for leadership through education and relationship building. Rich’s “from-the-side” leadership style has a proven track record for helping create growth and team retention.

    Rich comes to us with over 15 years experience in the dental industry. In 2006, he was introduced to dentistry through a friend, and that is where he found his passion for helping people feel better. Rich has worked his way through the industry from being a chairside dental assistant, Clinical Coordinator, Operations Manager, Director of Operations, and a Regional Manager for some of the largest Dental Service Organizations in the country. Through effective communication, servant leadership, and relationship building, Rich has helped create and build strategic teams of success that are geared towards patient care and team growth. He is excited to utilize the talents and skills that he has acquired over the years to help support and partner with the doctors and staff in their pursuit to give the best veterinary care possible.

    One of the best quotes I try to live by is, “People don’t care how much you know, until they know how much you care.”

  • Regional Manager

    Misty Robbins
  • Regional Manager

    Daniel Stewart

    He is a results orientated healthcare professional that specializes in the delivery of operational success by creating a pathway for profitability and growth within his regions. With his hands-on approach he enjoys partnering with hospital leaders to share best practices, provides support to develop high performing teams around core areas of business, and fosters a culture of accountability to ensure successes around implementation and follow through. He is known as an influential leader, skilled communicator, and for developing strong interpersonal relationships, conveying the “why” and creating win-win situation for his team. He believes in building trust and inspiring others to align on goals, mission, and shared initiatives.

    Dan has over 10 years of multi-site management, most recently joining us from the Dental Industry where he ran operations for 28 dental locations within Missouri and Illinois. During his time there he provided full business services for clinicians driving vertical and de novo growth for doctors and their teams. He create unified visions based on goals and helped establish playbooks to produce consistency and delivery of results to measure excellence around EBITDA growth, Employee Development and Retention, and client satisfaction.

    Dan is a native Missourian. In his spare time, he enjoy everything Walt Disney with his family. They are all avid fans of the Walt Disney Company and make it a point to visit at least 1 time a year!!

  • Regional Manager

    Stacey McKnight

    Stacey McKnight is the regional manager in South Georgia for Alliance Animal Health.

    Stacey entered the veterinary field in 2008 with a background in Administration, Human Resources, and Sales. She became a Certified Veterinary Practice Manager in 2015.

    She and her husband, Dr. Andrew McKnight, remain owners of Fairview Animal Hospital in Ellenwood, GA.